Fenners Hotel

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TERMS AND CONDITIONS

 

Check in and Check out

Check in is from 3pm and check out is anytime before 11am.

 

Smoking

All our guest bedrooms are non-smoking. Failure to comply with this ruling could result in a cleaning charge fine of £100.00.

 

Cancellations

A cancellation or amendment to a booking should be done 48 hours prior to arrival to avoid a cancellation charge of 100% of the booking on standard rate bookings. Bookings made through our website are non-refundable rates and cannot be amended and no refund will be given if the booking is cancelled. 

 

Non-arrival policy

in case of non-arrival, 100% of the booking is charged. 

 

Credit card guarantees

For non-refundable rates credit/debit cards are charged at the time of booking. All standard rate bookings require a debit or credit card for pre-authorisation and payment is taken at the time of arrival. 

 

Car Parking

Car parking is in our private hotel car park and is charged at £15.00 per night. All guests are required to provide vehicle registration numbers upon check in. Upon check out we ask guests to respectfully vacate the car park for our arriving guests.